To check, go to System Preferences > Bluetooth > Turn Bluetooth On. As an Amazon Associate I earn from qualifying purchases. But the downside of having to have your phone handy when you’re weighing yourself. It’s a no-brainer but you must try this as your watch may not be connecting to the network you want to connect. It connect fine to my older, cheap WIFI router. Tap Wi-Fi Network or Pair Scale to Different Network (depending on the device). It will then look for the Fitbit Aria Scale Network. If the internet or WiFi is not connecting to your Fitbit watch, then try to connect other devices on that network. Get a clearer picture of your health with Fitbit Aria 2 – easy to use Wi-Fi smart scale that measures weight, body fat percentage and BMI all in one step. The battery does not last long in Fitbit Aria, so better to purchase rechargable batteries with it. If you fail to release the ‘Bottom Right button’ in time, or otherwise don’t follow the procedure the static logo will appear quickly and boot without factory reset. but you will lose all the manual settings you may have made: Disconnect everything from the hub (ethernet and DSL) leaving the power cable only. Ready to connect your scale? It cannot connect to 5GHz, WPA enterprise, or public WiFi networks that require logins, subscriptions, or profiles. It connect fine to my older, cheap WIFI router. I then spoke with Rogers concierge and was informed that the new ignite router will handle both 5 and 2.4ghz. Hello! You will use this software anytime you move or need to change your scale’s Wi-Fi network in the future. The Fitbit Aria Air does not have Wi-Fi. Track weight and more & sync stats wirelessly to your dashboard. There was something tricksy. With your charged Fitbit device nearby, click Sync Now. Unpair. While it can connect to majority of the networks, your Versa cannot connect to 5GHz, 802.11ac, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. Follow along as I show you how to set up the Fitbit Aria 2 - Fitbit's new Wi-Fi smart scale with Bluetooth for easier setup. This you have to do in order to check if the network is faulty by default. Just follow these steps and your Versa may work normally again. A forum for discussion of all Fitbit-related products. Leave it out for a total of 10 seconds. It seems like a lot of people online are having similar issues, but I can't find a sure fix. From a laptop or desktop with Wi-Fi access, go back to fitbit.com/setup and follow the … Orbi logs kept on showing “[WLAN access rejected: incorrect security] from MAC address xx:xx:xx:23:44:F4”. Edit: It turns out I was connecting to the 5 GHz one and not the 2.4 GHz network for my router. It would not connect to my main network. A message will appear regarding what to do with your scale. It’s a no-brainer but you must try this as your watch may not be connecting to the network you want to connect. I notice it has a wifi connection option, but for the life of me I can't find anyone (Youtube or otherwise) that has a guide on how to link it to my router. So, new router and now my aria refuses to connect. Good luck! I then spoke with Rogers concierge and was informed that the new ignite router will handle both 5 and 2.4ghz. You can download it here. No amount of useless instructions from Fitbit have helped. Reset your Fitbit Versa. . I decided to enable the guest network instead. Any other suggestions? Steps to Connect Fitbit Versa To Wi-Fi. Aria 2 Wifi setup not working. The scale recognizes my wifi and after entering my password, it says that I'm almost done, except that I need to go back to my home wifi network and confirm that it's connected. I was already logged into my fitbit account on my laptop so once I had setup WiFi connection it linked to my account and I was able to record my first weight record straight away. Here click on add network. If the network is disruptive from the provider’s end, then for each device you try to connect you won’t get any network or be able to set up a connection. Has anyone been able to connect their Aria scale to their network via the new ignite modem? Fitbit Aria does not always connect easily to wifi and it takes a long time trying to connect and sometimes it doesn't at all. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our, Fitbit Versa’s silent alarm stopped working, What to do if Fitbit Versa is not updating, How to fix Fitbit Versa that doesn’t always wake up when screen is tapped, Fitbit Versa Screen Wake no longer works when turning the wrist, How To Block Someone On WeChat Messaging Quick and Easy Way, How to use ExpressVPN to watch US Netflix from Abroad. Connected to an open wifi network. I'm connecting it via my iphone. Fitbit Wi-Fi Scale Setup is a tool that enables you to set up the Fitbit Aria scale and connect it to the desired Wi-Fi network.. Ensure that your Wi-Fi password does not exceed 31 characters. This indicates the factory reset was initiated. Then without having to restart, just pair it up once again. Ensure that your Wi-Fi password does not exceed 31 characters. Advertisements. Get a clearer picture of your health with Fitbit Aria 2 – easy to use Wi-Fi smart scale that measures weight, body fat percentage and BMI all in one step. Your Fitbit Versa will now be connected with that particular Wi-Fi network. Your Fitbit watch can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks. If your computer doesn't support Bluetooth, you can purchase a wireless sync dongle from the Fitbit Store. Shop Fitbit Aria Air smart scales from the official Fitbit Store. I think you have to make sure you're on the desktop version of the site rather than the mobile one. Being able to connect to the Internet and other devices is what made it “smart.” But some users have been complaining about their Versa that reportedly won’t connect to their WiFi network. Make certain that your computer is connected to the router via Wi-Fi, and not with an ethernet cable. That has the advantage of not requiring much setting up. Learn more steps to Connect Some Third-Party Devices to Your WiFi Network. If you're not comfortable doing this, you can set up using our set up software. It will bring the watch back to its default settings and configuration and it may work after that. Keep your Aria within 10 feet of your router during setup. Si vous modifiez votre réseau sans fil, reconnectez Fitbit Aria ou Fitbit Aria 2 à votre réseau. So, if you’re one of the owners of this device and are currently being bugged by a similar problem continue reading as this article may be able to help you. With your scale and Wi-Fi router nearby, open the Fitbit app on your Bluetooth-enabled phone, tablet, or computer. Tap or click Add Network and follow the on-screen instructions to connect your watch. New comments cannot be posted and votes cannot be cast. Weight; BMI Sync scale to view in Fitbit app; Body Fat % & Lean Mass Only on Aria 2; Charts Trends Over Time; Weight. Check your router settings to ensure that it is compatible with the 802.11b protocol. Mines been connected a couple of years now so I'm trying to remember. This is as far as I get and I can't work out why it won't connect and there's seems to be nothing in support. Les modifications de votre réseau comprennent notamment un nouveau : nom du réseau; fournisseur de réseau; Mot de passe; routeur ; Aria. This one is actually the most effective solution based on reports we received from our readers. If you see a captive portal when connecting to the Wi-Fi network on a computer, the network isn’t supported. I would google your wireless router to get the default login URL/ip and the admin username and password. Make sure that you’re using the right one. We may have already published articles that could help you with your problem. I recently bought a Fitbit Ionic watch which has connected fine with the IOS Fitbit app on my iphone but I have not been able to get it to connect with my Plusnet fibre wifi netwrok at home. Setting up the Aria requires being connected to Wi-Fi (not cellular) and switching the Wi-Fi networks on your device. Just follow these steps and your Versa may work normally again. Or, if you need further assistance, fill up our questionnaire as we may be able to help you with your concern. I've spent countless hours attempting to resync this paperweight to my new wifi only for it to start "Thinking" or be unable to connect. Set my wifi to mixed (b/g/n) mode. Remarque : ces instructions ne s’appliquent pas à Fitbit Aria Air. From the Fitbit app dashboard, tap or click the Account icon > your watch tile. Can't connect my scales to my WiFi. I cannot connect our Fitbit Aria scale to the new network. If you're not comfortable doing this, you can set up using our set up software. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. Hold all 3 buttons for about 15 seconds, until the Fitbit logo appears. Come ask questions, encourage/challenge others, and join a community making steps towards their goals. Go back to the Fitbit app and try again to add a Wi-Fi network. No problem connecting my Fitbit Icon. It even will confuse me with guests who have close weights as mine. I cannot connect our Fitbit Aria scale to the new network. Fitbit Ace For Fitbit Ace Setup instructions, click here Aria Wi-Fi Smart Scale No problem connecting my Fitbit Icon. I have spoken with Fitbit and was told that it will only work with a 2,4ghz connection. Your Fitbit Versa is more than just a health tracker, it’s a smartwatch. Your Fitbit Versa can store up to 5 different wifi networks. Edit: It's working now the only thing I did was change the signal from 802.11b/g/n to 802.11g/n don't know if that made a difference but not long after changing it worked. Restart your watch by pressing and holding the back (left) and bottom buttons until you see the Fitbit logo. I just bought a fitbit Aria and have spent the last 3 hours trying to connect it to my wifi. Either you can unpair and then restart your device. . "You may want to try this (it is in no way scientific!) Fitbit Aria does not always connect easily to wifi and it takes a long time trying to connect and sometimes it doesn't at all. Solved: I cannot get my Fitbit verse 3 to connect to my Wi-Fi so I'm not receiving my notifications. Then try to connect to a nearby WiFi network. We have had the ignite installation for about 1 week. You can try this step with the above step as well. Re: Wifi Connection Issues (Fitbit Aria Scale) That worked for me, I setup a hotspot on my Iphone. Get better results with Aria 2 and Aria Air smart scales that both track weight and let you see your BMI in the Fitbit app. If you see other networks appear in the list of available networks, but not your preferred network, move your watch closer to your router. Fitbit’s set up software will enable your scale to connect and sync on your home’s wireless network. Specified an empty wifi channel for my neighbourhood. Restart your watch by pressing and holding the back (left) and bottom buttons until you see the Fitbit logo. But before we move on, if you are looking for a solution to a different problem, drop in on our, for we have already solved some of the most common issues with this device. I’m sure I could separate my networks, but what’s the point of getting an Orbi if I can’t enjoy seamless switching between APs? Reinstall Fitbit Connect. If you're using a Mac and want to sync over Bluetooth, make sure Bluetooth is turned on. Click Next and your computer will begin to look for your Wi-Fi network. I have spoken with Fitbit and was told that it will only work with a 2,4ghz connection. If you see "Couldn't Find Wireless Sync Dongle" when you click the Fitbit Connect icon, your computer might not have recognized the dongle. That should fix the issue. On the Today tab , tap your profile picture > Aria 2. I do have the Fitbit connect program on my (Windows, sorry) PC however the problem is that because the Fitbit watch is not connecting to my wifi then the Fitbit connect app cannot talk to it and says cannot find Fitbit on the wifi network. Hello! Re: Wifi Connection Issues (Fitbit Aria Scale) I was experiencing this issue too. I would like to follow up on this issue and would like you to try the following troubleshooting steps: Restart your router and after this, set up your scale from scratch. It even will confuse me with guests who have close weights as mine. Make sure the watch is connecting to the network you’re trying to connect. I am an avid fitbit users and recently tried to reconnect my Aria Scale. Edit: It's working now the only thing I did was change the signal from 802.11b/g/n to 802.11g/n don't know if that made a difference but not long after changing it worked. The scale recognizes my wifi and after entering my password, it says that I'm almost done, except that I need to go back to my home wifi network and confirm that it's connected. We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. In this post, I will guide you in troubleshooting your Fitbit Versa that won’t connect to a WiFi network. Going back to our troubleshooting, here’s what you need to do if your Fitbit Versa can no longer connect to a WiFi network…. Now tap in the Wi-Fi settings on your watch. Plus, Aria 2 users can also see body fat percentage and lean mass in the app. Can't connect my scales to my WiFi. So, new router and now my aria refuses to connect. Tap the device “+” button, select Aria Air and follow the instructions. You may be asked to sign in to your Fitbit account, after which your device should sync. Personalize scale info; Put scale into setup mode; Connect to the scale Wi-Fi ; Re-connect to your home network; Get started. Based on some mild google-fu I have: Made sure my SSID contains no spaces or special characters. From the Fitbit app dashboard, tap or click the Account icon > your watch tile. I did see the Aria logged one time on the XFi, and other devices have connected using 2.4 b, so not sure why this won't connect. Then check it will Fix Fitbit Watch not connecting over WiFi. Fitbit Wi-Fi Scale Setup is a tool that enables you to set up the Fitbit Aria scale and connect it to the desired Wi-Fi network.. Set my wifi to mixed (b/g/n) mode. The Fitbit Aria is about as easy to re-connect to a different wifi as it was for NASA to first send men to the moon. But rest assured we read every message we receive. Now follow the onscreen instructions where you will be asked to choose a network. Just plug it into a different USB port. Make certain that your computer is connected to the router via Wi-Fi, and not with an ethernet cable. But before we move on, if you are looking for a solution to a different problem, drop in on our Fitbit Versa Troubleshooting page for we have already solved some of the most common issues with this device. Reboot your watch and try to reconnect. If you see other networks appear in the list of available networks, but not your preferred network, move your watch closer to your router. The Fitbit device can connect to open, WEP, WPA personal, and WPA2 personal WiFi networks. I have tried all 3 modes, I have tried separating the bands, renaming the hub, factory reset of hub, I even changed the scales in Argos for a new set. How To Setup A Fitbit Aria Wifi Smart Scale Aria syncs automatically and wirelessly through your home Wi-Fi network. I'm connecting it via my iphone. Fitbit’s set up software will enable your scale to connect and sync on your home’s wireless network. I never used that one to log into any of my devices. Your watch won’t connect to 5GHz, 802.11ac, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. It seems like a lot of people online are having similar issues, but I can't find a sure fix. Go back to the Fitbit app and try again to add a Wi-Fi network. The latest issue is the device just won't enter setup mode anymore. . In this post, I will guide you in troubleshooting your Fitbit Versa that won’t connect to a WiFi network. Fitbit gives you the option of using a mobile phone or downloading a standalone program to use in Windows. This one is actually the most effective solution based on reports we received from our readers. Any other suggestions? @KarynaH Welcome to our Fitbit Community!I'm sorry to hear that your Aria 2 is not connecting to your network either. Specified an empty wifi channel for my neighbourhood. This is as far as I get and I can't work out why it won't connect and there's seems to be nothing in support. If all else fails, this is the next thing you will do. But rest assured we read every message we receive. Connect the Fitbit Versa to the charging cable. CNet Fitbit aria WiFi smart scale glasses Fitbit System - Equiphos. Press J to jump to the feed. After about 3 days the scale did upgrade its firmware and seems to be working just fine. Based on some mild google-fu I have: Made sure my SSID contains no spaces or special characters. I did see the Aria logged one time on the XFi, and other devices have connected using 2.4 b, so not sure why this won't connect. We may have already published articles that could help you with your problem. Your watch won’t connect to 5GHz, 802.11ac, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. Anyone got any tips on how to find it again? Check your router settings to ensure that it is compatible with the 802.11b protocol. Click the Account icon on your Fitbit Versa dashboard. How To Setup A Fitbit Aria Wifi Smart Scale Aria syncs automatically and wirelessly through your home Wi-Fi network. I just upgraded to XFi gateway and now can't connect to WIFI--the Aria scale doesn't see my WIFI network at all. Is anyone else having this problem and what did Done! Tap Next and follow the on-screen instructions to reconnect your scale to your network. You set up the Fitbit Aria Air within the app. Hi all, Just received by Aria Air scale. It cannot connect to 5GHz, WPA enterprise, or public WiFi networks that require logins, subscriptions, or profiles. My BT hub updated itself late December, and since then my scale has been able to reconnect to the wireless network, so it looks like the issue is resolved. Fitbit Versa wifi issues fix #4: Add wifi network. We are always open to your problems, questions and suggestions, so feel free to contact us by, . This is a free service we offer and we won’t charge you a penny for it. Basically, every time I finish the initial wifi setup I get a sad face on my aria 2 followed be a CONNECTION ERROR message. as we may be able to help you with your concern. It uses Bluetooth. I have the original version of the Fitbit Aria. Keep your Aria within 10 feet of your router during setup. When the Fitbit logo disappears release the Bottom Right button, then keep holding the Left and Top Right button until you feel a strong vibration. I just upgraded to XFi gateway and now can't connect to WIFI--the Aria scale doesn't see my WIFI network at all. This is a free service we offer and we won’t charge you a penny for it. Your Fitbit watch can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks. The Fitbit Aria is a set of internet-connected scales that tracks your weight and body fat through Fitbit’s online services. The battery does not last long in Fitbit Aria, so better to purchase rechargable batteries with it. Now all you need to do is follow the slideshow: It will ask you if you want to connect to your network. I just bought a fitbit Aria and have spent the last 3 hours trying to connect it to my wifi. I chose to use the Windows program. Press question mark to learn the rest of the keyboard shortcuts. . Basically, every time I finish the initial wifi setup I get a sad face on my aria 2 followed be a CONNECTION ERROR message. Connected to an open wifi network. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. While it can connect to majority of the networks, your Versa cannot connect to 5GHz, 802.11ac, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. The scale records date/time weight and estimated fat % and syncs to my fitbit account quickly. Restart your device. This will open the add network page. If you’re using a high resolution display, you may need to change your DPI settings in Windows to 100% so the program will display correctly. It will bring the watch back to its default settings and configuration and it may work after that. Or, if you need further assistance, fill up our. I just got a new Aria 2 and I'm trying to set it up with my wifi. Prompt Fitbit Connect to sync with your device: Click the Fitbit Connect icon and click Open Main Menu. If all else fails, this is the next thing you will do. Or you can simply unpair the smartwatch from your smartphone. Unfortunately, attempting to get it to sync for the last hour hasn't worked. The Fitbit device can connect to open, WEP, WPA personal, and WPA2 personal WiFi networks. If you see a captive portal when connecting to a WiFi network on a computer, or from the settings of your phone or tablet outside the Fitbit app, the Fitbit device will not connect to it. The App sees the Wifi network as an eligible wifi network but gives up trying to connect after several minutes saying 'this wifi network is unavailable'. Click the Fitbit Connect icon > Open Main Menu > Set Up a New Device and follow the on-screen instructions. http://www.GetFitOver40.com - Fitbit Aria WiFi Weight and Body Fat Scale Review. But once I do that step, it says that set up didn't complete after a long wait. Like turning your electronics on and off again, a quick reset can sometimes help fix any lingering tech issues. 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