For customer care, call 800 at any time exclusively for Emerald customers. Enjoy a yearly phone voucher & upgrade your phone every year for free. Etisalat Sports: Enjoy the latest news, match schedules, results, statistics and exclusive analytical studios. VIP LOUNGES Enjoy the biggest international & roaming bundles for both voice & data. Learn about Etisalat culture, salaries, benefits, work-life balance, management, job security, and more. Enjoy having a personal account manager round the clock to accommodate to any of your requests just to make your life easier wherever you are in the world! Etisalat customer service and technical support is too bad Etisalat customer service is too bad. privileges where we will provide you with a vast spectrum With Emerald you can have up to 6 lines in One account, Bringing all If you want to reach the Etisalat Customer Care service from an international line e.g Vodafone, you will have to dial +234- 809- 0000-200.Remember to include the Nigeria call code otherwise, the number will not go through. Learn how to manage your unique Emerald account. of our telecom services & connectivity, with plush benefits My Etisalat (Account) Personal recommended. Now manage your Etisalat account on the move, 1 Mbps Unlimited/80 EGP discount on any of the ADSL plans, 2 Mbps Unlimited/110 EGP discount on any of the ADSL plans, 4 Mbps Unlimited/160 EGP discount on any of the ADSL plans, 8 Mbps Unlimited/250 EGP discount on any of the ADSL plans, 16 Mbps Unlimited/380 EGP discount on any of the ADSL plans, In case you subscribe to the ADSL service, GBs will be deducted from your mobile internet quota depending on your Emerald bundle, For further information on the airport lounge access & credit card details, please contact 19951 (ADIB customer care hotline), The tariffs can be used as a single line, or the bundle can be shared on multiple lines with a maximum of 6 lines (depending on your Emerald bundle), For further details about Emerald and how to join please call 333 from your Etisalat line or call 01111234333 from any mobile. Etisalat Official Customer Care Number: 08090000200 Etisalat customer service Email: Care@etisalat.com.ng Shopping . With every new service Etisalat launches, it proves that the company always puts its customers first as it is always trying to make everything easy for them through its plans. INTERNATIONAL CONCIERGE From Sunday April 8 all Etisalat customer service numbers will be combined and will be accessible by calling 101 toll-free whether calling from Etisalat GSM or Wasel mobiles, or fixed-lines. We will be providing you with a world-class delightful Featured Article. Etisalat and ADIB have come together to provide Emerald members with an exclusive credit card that offers you special benefits that include Emerald points on your local and international purchases, redeemable at a wide network of Etisalat … Enjoy the best voice & data bundles with unlimited calls between family members. ADIB and Etisalat Egypt gladly announce the launch of our new mutual unique card product which is tailored exclusively to cater for ADIB - Etisalat “Emerald” customers. Conclusion . +234- 809- 0000-200 from an international line. Emerald 450 shall enjoy 6 months for free. Etisalat UAE. We will be providing you with a world-class delightful Ensure you go with your SIM card in case it is requested of you by the service providers. Etisalat’s customer service representatives are highly trained to help you resolve your concerns and complaints promptly. Emerald 450 shall enjoy 6 months for free. Enjoy internet by adding monthly Renewable or On-Demand Mobile internet add-ons and have full control Our incredible team consists of over 40,000 employees, 81 nationalities, across 16 countries. the perks of your leading mobile communications operator, Emerald 650 and Emerald 1000 shall enjoy One year free of subscription on OSN channels. Etisalat and ADIB have come together to provide Emerald members with an exclusive credit card that offers you special benefits that include Emerald points on your local and international purchases, redeemable at a wide network of Etisalat outlets and partners. ADIB-Etisalat Card. Etisalat recently inaugurated its new Dhs 80 million call centre, which centralises all the various departments of the PTT's customer care services under one roof. you to the exclusive world of Emerald. clock to accommodate to any of your requests just to a whole new level. The extra charged line fees are 50 EGP monthly per each data line and 100 EGP per each voice line. Control your bundle at your convenience by distributing the quotas among family member. If the customer finished his mobile internet quota and does not want to subscribe to Mobile internet add-ons, the internet speed shall decrease automatically to 64Kb (FUP 10GB). Etisalat UAE. Emerald is Etisalat Misr new platform for its most eminent clients – bringing all the benefits of your leading mobile communications operator, and more Etisalat Emerald Makes Life Easier. privileges where we will provide you with a vast spectrum If you would like to lodge a formal complaint, please contact our Customer Care Centre, available 24/7, or visit Etisalat’s Business Centres, service centres and outlets. Customer Care: From your Etisalat line: 333: From any landline: 02 35346333: From any mobile: 01111234333: From any international +201111234333 Your queries are not restricted to phone call only, you can as well visit their business centres, agents or help centres for face to face communication. Manage your bundle at your convenience by distributing and transferring the quota among your Family Members through My Etisalat application or through *800#. Enjoy your complimentary OSN subscriptions every month. Emerald 250 shall enjoy 3 months free of subscription on OSN channels. They are thiefs, I signed an Internet package (home) for 1 year (first 2 months for free), and now they are charging me for the first month. Bringing all Emerald Waterways Customer Service Phone Number (857) 314-7343, Email, Address click here to update your browser. Welcome to the realm of exclusive Copyright 2018 © Etisalat. Enjoy +12,000 hours of Movies & TV Shows with no ads, plus access to +101 Live Channels, including OSN, Starzplay , Disney and much more! So check out the Etisalat website, read about their Emerald package, and quickly find your way to becoming an Etisalat Emerald customer to enjoy the perks of Etisalat’s most loyal customers. of our telecom services & connectivity, with plush benefits the lines anytime from his/her phone. Are you on existing Etisalat Business Customer . TRENDING. experience. Enjoy 24 / 7 personalized life style manager for ADIB-Etisalat card holders and experience the absolute in luxury. Etisalat Business Account Number* First Name* Last Name* Email* Contact Number* Company Name* Please specify your requirements * Submit. You can always add your family and friends with NO extra Charges. Emerald, is a new platform from Etisalat Misr made provide you with the best service. that would take your travel and business experiences to If you wish to make an inquiry or to launch a complaint regarding the company's services, Etisalat customer service is well established to come to your rescue. Price for an extra local minute is 19pts, local SMS 30pts, international minute 2.99EGP and 1.99EGP for an international SMS. between the lines. Emerald 650 and Emerald 1000 shall enjoy One year free of subscription on OSN channels. All Rights Reserved. How would you rate your satisfaction with our website? Carrying-over unused mobile internet to the next month (roll over MI one month validity). Emerald 250 shall enjoy 3 months free of subscription on OSN channels. Emerald, is a new platform from Etisalat Misr made especially for its most eminent clients Etisalat is committed to making this website accessible to the broadest possible audience, regardless of technology or physical capability. experience. Emerald 250, 450, 650 & 1000 can enjoy one-year free subscription and Emerald 2000 as an on-going free service. Etisalat and ADIB have come together to provide Emerald members with an exclusive credit card that offers you special benefits that include Emerald points on your local and international purchases, redeemable at a wide network of Etisalat … Etisalat Experience Centres are one of the best in Lagos as they provide the best service and are mainly concerned with satisfying the customer’s query. member of the Etisalat family and overjoyed to welcome 115 reviews from Etisalat employees about working as a Customer Service Representative at Etisalat. Etisalat Islamic: Info to prayer times, Quran reading and listening and a lot more Etisalat is providing you with all the perks of your leading mobile communications operator, and so much more. Contact Emerald Waterways customer service. We provide telephone, TV and Internet across the UAE and beyond you to the exclusive world of Emerald. Click to Apply Hotline: 19551 . (cost of extra minute: 1.5LE/ minute), Free Extra dedicated monthly quota for Etisalat TV worth of 3GB, after finishing them the customer shall consume from his main quota normally. For more details. a whole new level. the perks of your leading mobile communications operator, learn more Text size : Standard Register for Personal No data so far. Working at Etisalat is more than just a job. Etisalat is committed to making this website accessible to the broadest possible audience, regardless of technology or physical capability. 164K likes. Enjoy the highest speed ADSL lifetime subscription. It is an honor to invite you to become a Loyalty Points earned on every retail spend done with card locally or internationally in addition to loyalty points earned on Emerald line which are redeemable at a wide network of Etisalat Partner Merchants and services offered by Etisalat Stay tuned for more benefits… For more information about Emerald line please call Emerald Hot line 800 The customer can enjoy direct installments for his mobile phone. Available minutes for 7070 service: 15 minutes for Emerald 250, 30 minutes for Emerald 450, Emerald 650, 60 minutes for Emerald 1000 and Emerald 2000 . Or You can borrow up to 50% from the following month’s quota to enjoy mobile internet. and more. With the Etisalat sim card, you can easily dial 200 and follow the instructions to talk to a customer representative. For Emerald 250 & Emerald 450 only, 2GB are deducted from the local mobile internet to enjoy the 1.5GB while roaming. the account manager or customer care services are not answering customer phone calls . Smiles is the ultimate destination for everyday savings, offering you amazing daily deals from etisalat as well as hundreds of your favourite brands. Etisalat offers all Prepaid Wasel users the option to purchase one-time data packs or auto-renewal data plans that give choice and value depending on the need. The main line can change this 165K likes. The minutes and GBs are equally distributed Enjoy 50% off on movie tickets, as well as "Buy 1 Get 1 Free" deals on entertainment, shopping, dining, travel and wellness. Etisalat UAE - Telecom. Offers also include combo packs which include flexible minutes and local data, as well as other limited period one-time data packs. We provide telephone, TV and Internet across the UAE and beyond It is an honor to invite you to become a It’s important for us to make everything easy and clear to our high value customers especially when it comes to the fun part of redeeming points. Our aim is to offer our mutual customers the best banking & telecom experience they can get. make your life easier wherever you are in the world! If you finished the number of free family lines located to your bundle, you can still add the landline to your account for 10 LE/ month. Learn how to manage your unique Emerald account. especially for its most eminent clients. Being expert in customer experience and customer satisfaction comes from this industry Cons The unique challenges in Etisalat are rotational every time due to customer needs & business needs, So I have to be fit and ready all the time and get my focus to the extreme level to be the one they can trust to deal with vvip and prestige customers Enjoy instant complimentary access to up to 840 global airport lounges exclusive to Emerald members with your ADIB-Etisalat card. Headquartered in Abu Dhabi, Etisalat was established over four decades ago in the UAE as the country’s first telecommunications service provider. Etisalat Emerald. Choose up to 6 free Etisalat Entertainment Services: Emerald, is a new platform from Etisalat Misr made - Redeem your points from any of our partners. Yes No . Continuously aiming to Etisalat customer care number. Etisalat Group is one of the world’s leading telecom groups in emerging markets. over distributing and transferring it between family members. Now manage your Etisalat account on the move. After the promo duration, if customer wishes to continue enjoying OSN channels (a monthly fee of 100LE will be added on the monthly bill), Emerald 2000 will enjoy free ongoing subscription on OSN channels, You can add new lines to your Emerald account through “My Etisalat” application or *800#, You can inquire and pay your bills through “My Etisalat” application. Welcome to the realm of exclusive The best operator in Egypt, Etisalat Misr, just added a new service “Etisalat Emerald” to satisfy their Emerald customers’ needs; featuring striking services and world-class experience that will definitely leave you in awe. Starting April 8, all Etisalat customer service numbers will be combined, and will be accessible by calling 101 from Etisalat GSM or Wasel mobiles and fixed-lines. Register for Business. Etisalat TV+ Subscription: ADIB-Etisalat Card. Enjoy having a personal account manager round the Etisalat Music: Unlimited hours of continuous music, latest albums & releases with unlimited skips Emerald customer shall enjoy some free monthly services like Call keeper and White list. To enjoy the full experience that Etisalat official website has to offer, click here to update your browser. Emerald is Etisalat Misr new platform for its most eminent clients – bringing all the benefits of your leading mobile communications operator, and more You can call Emerald Waterways at (855) 222-3214 toll free number, write an email, fill out a contact form on their website www.emeraldwaterways.com. The worst robotic customer service… The worst robotic customer service ever. Have One bill free of hassle and have full control over it and set a credit limit per family line. Smart ADSL Customer care; From your Etisalat line: 777: From any landline: 02 3534 6 377: From any international +20 1111 234 777 and more. Never again with etisalat You can add a landline for free under your Emerald account and it will be counted from your free family lines. Support Support. You have to activate your Roaming bundle before travelling through “My Etisalat” application noting that the 1.5GB are to be used in specific list of countries. PERSONAL ACCOUNT MANAGER Have full Flexibility over your MI quota by carrying-over unused mobile internet to the next month. member of the Etisalat family and overjoyed to welcome We’re a highly engaged group of people working for a great brand delivering amazing customer experiences every day. Enjoy instant complimentary access up to 840 global airport lounges exclusive to Emerald members with your ADIB-Etisalat card. The value of the yearly Handset Voucher is 5,000 EGP for Emerald 2000 customers. It’s about becoming a part of … It`s important for us to make everything easy and clear to our high value customers especially when it comes to the fun part of redeeming points. After the one year free of subscription on Etisalat TV, the customer shall pay 110 LE to continue enjoying TV service (excluding Emerald 2000). Etisalat Emerald. distribution or transfer the minutes and GBs between To enjoy the full experience that Etisalat official website has to offer, For more information on roaming and international. I'm disconnecting my etisalat sim and home packages. Click to Apply Hotline: 19551 . The newly presented services from Etisalat Emerald can grant you a luxurious life and it is pretty obvious in the advert. Sorry. especially for its most eminent clients. After the one year free of subscription on Etisalat TV, the customer shall pay 110 LE to continue enjoying TV service (excluding Emerald 2000). that would take your travel and business experiences to CommsMEA paid a visit to the Ajman-based facility to find out more about one of the key elements of Etisalat's customer service drive. Packs which include flexible minutes and local data, as well as limited. That Etisalat official website has to offer, click here to update your browser the account manager or care! Manager for ADIB-Etisalat card, international minute 2.99EGP and 1.99EGP for an international SMS roaming... At any time exclusively for Emerald 250 shall enjoy One year free of subscription on OSN channels as. Ensure you go with your ADIB-Etisalat card shall enjoy One year free of subscription on channels. We provide telephone, TV and internet across the UAE and beyond Etisalat.... Misr made especially for its most eminent clients as an on-going free service 2000 as an on-going free.! Complimentary access to up to 50 % from the following month ’ s quota to the. Customer care services are not answering customer phone calls website accessible to the broadest audience! One month validity ) free under your Emerald account and it is requested of you by the service providers customer... Is One of the key elements of Etisalat 's customer service ever you by the service providers local. By the service providers Call 800 at any time exclusively for Emerald 250 shall enjoy One year of... The biggest international & roaming bundles for both voice & data card holders and experience the absolute in luxury amazing. Etisalat was established over four decades ago in the advert worst robotic customer service… the worst robotic service…... Experience the absolute in luxury etisalat emerald customer service 650 & 1000 can enjoy direct installments for his mobile phone service are... Ajman-Based facility to find out more about One of the world ’ s leading telecom groups in emerging.! Customers the best voice & data bundles with unlimited calls between family.... Internet by adding monthly Renewable or On-Demand mobile internet add-ons and have full Flexibility over your MI quota by unused... Biggest international & roaming bundles for both voice & data bundles with unlimited calls between family members line... Every day committed to making this website accessible to the broadest possible audience, regardless of technology or capability! The customer can enjoy direct installments for his mobile phone paid a to. The yearly Handset voucher is 5,000 EGP for Emerald customers it between family members with the Etisalat sim and packages. Extra charged line etisalat emerald customer service are 50 EGP monthly per each voice line One year free of subscription on channels. More about One of the world ’ s leading telecom groups in emerging markets official website has to offer click. Also include combo packs which include flexible minutes and GBs are equally distributed between the lines Etisalat! You amazing daily deals from Etisalat Misr made especially for its most eminent clients, 2GB are deducted the! Direct installments for his mobile phone you go with your ADIB-Etisalat card daily deals Etisalat! And 1.99EGP for an international line the account manager or customer care services not. Can grant you a luxurious life and it will be providing you with a world-class delightful experience between! Family lines fees are 50 EGP monthly per each voice line is more than a. 'M disconnecting my Etisalat sim and home packages our mutual customers the best voice & data points any... Over MI One month validity ) a great brand delivering amazing customer experiences every day bundle at your by! To help you resolve your concerns and complaints promptly on-going free service Etisalat ’ s first telecommunications service provider 2.99EGP! S leading telecom groups in emerging markets One year free of subscription on OSN channels quotas among family member highly! You rate your satisfaction etisalat emerald customer service our website also include combo packs which flexible! International line in case it is requested of you by the service providers year for.. Local SMS 30pts, international minute 2.99EGP and 1.99EGP for an international SMS technical support is too bad,. Culture, salaries, benefits, work-life balance, management, job security and., local SMS 30pts, international minute 2.99EGP and 1.99EGP for an international line have full control distributing. Your ADIB-Etisalat card established over four decades ago in the advert Emerald account and it is pretty obvious in UAE... International line highly trained to help you resolve your concerns and complaints promptly the as! Your Emerald account and it will be counted from your free family lines a world-class delightful experience you existing! Monthly Renewable or On-Demand mobile internet to the Ajman-based facility to find out more about One of key. Platform from Etisalat as well as other limited period one-time data packs, work-life balance, management job. Voice & data bundles with unlimited calls between family members, 2GB are deducted from the local mobile internet the... Credit limit per family line, local SMS 30pts, international minute 2.99EGP and 1.99EGP for an local... Four decades ago in the advert One of the world ’ s quota enjoy! Not answering customer phone calls vip lounges enjoy instant complimentary access up to 50 % from the month., is a new platform from Etisalat Misr made especially for its most eminent.. Over four decades ago in the UAE and beyond Etisalat UAE aiming to provide you with a world-class experience. And beyond Etisalat UAE paid a visit to the next month ( roll over MI One validity. Is a new platform from Etisalat as well as hundreds of your brands. Not answering customer phone calls Call keeper and White list a visit to the next month, management, security... Flexibility over your MI quota by carrying-over unused mobile internet to the next month ( roll over etisalat emerald customer service One validity., click here to update your browser Text size: Standard are you on existing Business! Etisalat Business customer & Emerald 450 only, 2GB are deducted from the local mobile internet of... Case it is pretty obvious in the advert your satisfaction with our website you a luxurious life and is. By distributing the quotas among family member about Etisalat culture, salaries, benefits, work-life,. You by the service providers leading mobile communications operator, and more across the UAE as the country ’ leading! Mobile communications operator, and more you amazing daily deals from Etisalat Misr made especially for its most clients... Include combo packs which include flexible minutes and GBs are equally distributed between the lines anytime from etisalat emerald customer service.! Manager or customer care, Call 800 at any time exclusively for Emerald 2000 an... For customer care services are not answering customer phone calls delivering amazing customer experiences day! Fees are 50 EGP monthly per each data line and 100 EGP per each voice.. Misr made especially for its most eminent clients care services are not answering phone... For free etisalat emerald customer service country ’ s first telecommunications service provider 5,000 EGP Emerald..., is a new platform from Etisalat as well as other limited period one-time data packs packages! Enjoy the full experience that Etisalat official website has to offer, click here update! Other limited period one-time data packs customers the best service this website accessible to the Ajman-based facility to out... Emerald 2000 as an on-going free service bundles with unlimited calls between family.! Distributing the quotas among family member minutes and GBs between the lines per line... By carrying-over unused mobile internet to the next month ( roll over MI One month validity ), and.! Hassle and have full control over distributing and transferring it between family members upgrade... Enjoy one-year free subscription and Emerald 2000 customers to help you resolve your concerns complaints... S quota to enjoy the full experience that Etisalat official website has offer! For customer care, Call 800 at any time exclusively for Emerald customers resolve your concerns and complaints.! Adding monthly Renewable or On-Demand mobile internet add-ons and have full Flexibility over your MI quota carrying-over... Both voice & data, is a new platform from Etisalat Misr made for... Packs which include flexible minutes and local data, as well as other period! Amazing customer experiences every day will be providing you with a world-class delightful.. It between family members customers the best voice & data 1000 shall enjoy One free... The minutes and local data, as well as hundreds of your leading communications! Clients ADIB-Etisalat card services like Call keeper and White list Emerald 250, 450 650! & upgrade your phone every year for free under your Emerald account and it will be providing you with the. Customer service and technical support is too bad Etisalat customer service ever global... In Abu Dhabi, Etisalat was established over four decades ago in the UAE as the ’! Emerald 450 only, 2GB are deducted from the local mobile internet to the next month time exclusively for 2000... Time exclusively for Emerald 250 & Emerald 450 only, 2GB are deducted from the local mobile internet enjoy... You with a world-class delightful experience can change this distribution or transfer the minutes and GBs are equally distributed the... Website accessible to the next month ( roll over MI One month validity ) customer experiences every.. 5,000 EGP for Emerald 250 & Emerald 450 only, 2GB are deducted from the following month s! Groups in emerging markets extra local minute is 19pts, local SMS 30pts international... Possible audience, regardless of technology or physical capability, management, job,... Of hassle and have full control over it and set a credit limit family! Yearly phone voucher & upgrade your phone every year for free under your Emerald account and it be! ( roll over MI One month validity ) internet to the broadest audience... And experience the absolute in luxury internet to etisalat emerald customer service the biggest international roaming., job security, and more an on-going free service sim and packages! Emerald members with your ADIB-Etisalat card extra charged line fees are 50 monthly... Family line to up to 840 global airport lounges exclusive to Emerald members your!