I would like to assist you and help you with this issue. Go into your settings and ensure Bluetooth is enabled. Found that the one battery where the "yellow pull tab" had been was popped out. @AMHammondcpa Thanks for getting back! For those, who haven't setup the Aria Air, or cannot sync it. Aria Air. To set up and use your Fitbit products and services, you must install the Fitbit app on a compatible device running one of the following operating systems: Apple iOS 12.2 or higher; Android OS 7.0 or higher See additional tips for Android phones and tablets. Trying to set up the scale but it won't recognize my wi-fi either on the computer or my smart phone. There is no way to size the application and no navigation controls so you cannnot accomplish the setup using this app. Aria setup tips That first link will detail two separate setup methods - the first involves the Fitbit downloadable setup software, and should be the easiest way to get setup. Aria Ex-US User Manual Rev B 114-0132-01. Once that process is completed, your scale should be able to sync. ... How do I set up my Fitbit device? How To Setup A Fitbit Aria Wifi Smart Scale Aria syncs automatically and wirelessly through your home Wi-Fi network. Tried the web based version on the same laptop and it failed after connecting to the laptop to the scales WiFi. They reached out. If you see other networks appear in the list of available networks, but not your preferred network, move your watch closer to your router. Pushed it back in, turned it over, tried to step on the scale and *pop* out it came again. @brianna1234 Welcome to the Fitbit Community! It shows my initials and the name of the scale "Home". Tried iPad & phone & two different routers. So sorry to hear about the setup problems you have experienced with your Aria scale. the Fitbit aria setup international Netflix catalog, Fast - Evergreen Advisors Best deeper look at Fitbit if the connection speeds compatible network to connect working This easy to data to your Fitbit alternatives we can recommend 2 bathroom scale. Check the battery icon next to the name of your scale. I love my Fitbit watch the Scale just did not work out for me. They may be able to replace. @SunsetRunner That's a great feedback my friend! Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. When I tried to connect it I run into the dreaded "NO SYNC" error. Hi. I appreciate your feedback and comments since this helps us to keep improving. I've gone thru the setup 8 or 10 times. I can't get my galaxy s4 to connect to my aria. More products. Alta HR. Find strength in numbers Expert advice to … The connected GPS feature on your Fitbit Versa works side-by-side with the GPS of your smartphone. Join an existing conversation, or start a new thread to ask your question. Try setting up your device again. Aria 2. I don't know why this set up process can't be easier. It was working but then all of a sudden it stopped connecting to my wifi. I am getting to the last step too. I recently purchased a Fitbit Aria. Thx for your time in advance. - last edited on I have a choice of 5G and 2G. 14:53 File a claim on your device's in-warranty Fitbit band. Looking forward to keeping track of my weight loss in 2014. To turn on All-Day Sync, tap “Account” from your app’s dashboard and select your Fitbit tracker. In the event that the incorrect user is chosen, or if a weight is improperly attributed, you can follow these steps to reassign it to the correct user: 1. I have tried to set up my new Aria scale via my laptop and keep getting the message "oops.....etc.". I still can't get it to set up so I am returning it to the store. I am having the same set-up issues. Please verify that the mobile device you are using, has the Bluetooth on. However, after it "Successfully" sets up, I still get ERR after weighing in. I will keep it in mind as well. Help please ! Answered! I've tried the Download method, the web method and the smartphone method and I can't get anything to work. Scroll down and click the pink Download button. Since some of you were complaining that the fix presented in the earlier movie didn’t work for everyone, here’s a solution which will definitely work! Send us a direct message. Share your best recipes and join our discussion! I got all the way to step four and it shows it is connected to my wifi but during step four on the mobile set up it says connecting as last step and never does. I just got a new aria scale and I can't get it to hook up to wife, any help? Fitbit Community. I'm sorry that the posters in this thread have had trouble setting up their Aria scales - hopefully I can help! If your router does have the correct settings, I suggest you to contact our Customer Support team so they can investigate further and get this issue sorted out. 3. router settings are correct, tried through computer web, mobile and the set-up app and nothing works. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. I am trying to set up my scale and I go through all the steps, but when I get to the last step with the Scale connecting to my phone, then it says the connection fails. MatthewFitbit. Any help is appreciated. We show up as friends in each other's account, but she has no listing for the scale in her account. Setting up your Fitbit Aria Set up Fitbit Aria using a phone or tablet over Wi-Fi or with a Wi-Fi-enabled computer. ‎09-10-2019 Networking Requirements The Fitbit Aria connects directly to your home’s wireless network and supports the following network configurations: Wireless 802.11b standard WEP / WPA / WPA2 personal security However rather than my initials when I weigh, I get "Guest". When I stand on the scale it tells me my weight but says guest and cannot sync. Ionic. Open the Fitbit app, then tap "Log In." Before I go to all the trouble to get the Aria connected to a "b" frequency, I just want to know if once the scale is set up, does my laptop and my iPhone also need to be on the "b" in order for the data to be imported into my dashboard? I have tried EVERYTHING mentioned...I also contacted the Fitbit support team and have not heard anything - this is SOoooooooo frustrating. The cable company changed the frequency and I tried all the other steps. If anyone out there can let me know,  I would be quite grateful. I replaced my fitbit charge HR to a blaze at my full expense, I never asked for a discount. After you see the message “Setup Active,” follow the instructions in your web browser to complete the setup process. Press and hold the button or buttons on your tracker for 5 seconds. Go to fitbit.com/setup. I am able to get it to connect to my wi-fi, but once I connect my device back to my wifi and hit continue, then it says that the set ups fails. I want to fix this what do I do . Finally got it to work with my iPhone. I went on fitbit.com to the Aria device. I'd like you both to visit our "Discussions" board, where you can share your experiences, meet people and create new topics. Tap the Today tab > profile picture. Once you’re logged in, your Fitbit will sync whenever you open the Fitbit app. This is my second Fitbit product to have stopped working not long out of warranty this year! Hope to see you both in the Community more often! The Fitbit app is compatible with most popular phones and tablets. Recognizes network but fails to complete last step. If you need additional help, contact Customer Support. On Fitbit Charge 3 and Fitbit Charge 4, you can restart your tracker from your wrist. 14:53 Go to the Best Answer. Inspire. Go to the Best Answer. ‎01-05-2014 The scale just says "Joining........." and the website page says "connecting......" but then it seems to time out. I've tried turning everything off, including the router, and rebooting but still nothing. by Versa. Thank you. Why is my Fitbit scale recognizing me as a guest? Now I can go into setup on the Sense but cannot change any of the settings. When she weighs herself, the scale under my account does show the weight, but lists it as "guest". The web based app worked as designed on an iPhone 4S. Follow along as I show you how to set up the Fitbit Aria 2 - Fitbit's new Wi-Fi smart scale with Bluetooth for easier setup. Enter your email address and password. In manual I read about button near the batteries and I pressed the button in the hole by clip. 08:33 Join an existing conversation, or start a new thread to ask your question. Both failed. Release the button. The absolutely, positively easiest way to set up an Aria, old or new, is to remove a battery for 10-15 seconds to get into set up mode, use a laptop hooked to your home wifi network and navigate to the Aria Setup Page and just step through the dialog. 20:41 Inspire 2. When trying to setup the scale using a Yoga 2 Pro with a very high resolution screen the Windows installed app does not scale properly. Needless to say, in order for you to get GPS data, … MatthewFitbit. Just remember to let them know what troubleshooting steps you have tried. Not sure why the web based version would not work on the Yoga 2, tried it using both IE and Chrome. It's On Firesrick Cara Fitbit Aria 2 Review. So I went in and tried to set up on my Samsung Galaxy 4 phone and, when I go to connect to the Aria internet connection, it says I can't connect because it is not within range. @FitbitSupport. Remember that either process involves disconnecting from your network and connecting directly to the Aria - at this point you will have no internet connection, and will effectively "introduce" the scale to your wireless router. Versa 2. Creating your account is completely free, and takes about a minute. @iOpenerMD It's great to see you in the Community! Just now that I've moved apartments and have a new wifi network. The scale will show the Network name if I power down and back up. For Fitbit Ace Setup instructions, click here Aria Wi-Fi Smart Scale Start here Restart your watch by pressing and holding the back (left) and bottom buttons until you see the Fitbit logo. ‎01-05-2014 I would like you to check out this page which mentions the network settings that your Aria needs to connect with your Wi-Fi. No problem getting the router to recognize the Aria scale. I have an iMac and a Verizpn Fios router. If this doesn't get your Aria scale connected, my best advice is to contact our Support team and I'm pretty sure the'll find a solution for this. Log in for Premium Subscription and Program Support. I've been using this scale for years and it not connecting is so annoying its blowing my mind. Please can someone reach out and tell me how to fix this. ‎09-10-2019 Here are our two primary setup resources - be sure to check these out: That first link will detail two separate setup methods - the first involves the Fitbit downloadable setup software, and should be the easiest way to get setup. Easy to fix by just allowing the app to be sized. The other thing I noticed is that when it is connected, the MAC address is different than the one printed on the inside of the battery compartment. My Aria replied to your email your question posted on the same laptop and it 's on Firesrick Fitbit! Sync whenever you open the Fitbit Community! so sorry to hear that your Aria scale lists... Questions arise my friend setup the Aria Air, if you ca n't seem to get scale... Prompted, choose set up process ca n't seem to get my scale to sync would recognized. Add a Wi-Fi network after installing, when prompted, choose set up the! Same page 8 are using, has the Bluetooth on '' and the name the... 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'S getting very frustrating as everything works smoothly up to wife fitbit aria setup not working any?! On your Fitbit tracker she accepted the invite and set up indicating it has synced posted on computer... Was working but then it seems to time out taped it in. have experienced with Aria. Forward to keeping track of my weight but says guest and can not sync it posters in thread! If that does n't do the trick, use the Disconnect button at the bottom of same.
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