© 2021 Lauren Nicole • Powered by Shopify. Non-merchandised items, such as gift cards and event tickets, are generally not eligible for return. Oh, there have been the occasional Glue Store discount codes to help you save even more on the total purchase. If you used PayPal for your purchase, we can only process refunds and exchanges by mail. Safe and non-toxic. Please note that for online purchases returned for change of mind, you must cover the postage costs for returning the Product back to us. That should get the trapped, usable glue flowing again. Do not affix any labels to the actual product packaging as this may void the requirement for the product packaging to be in original and saleable condition.Please allow up to 14 business days for our online team to receive your return. Great for Kids! Attach the return label (located on the back of your invoice) to your package with clear tape or glue. Store Promos: Items purchased with a store promo code are eligible for exchange or store credit only. You are welcome to return items purchased from us online via Post, or in person at your nearest Glue Store. Did you file a TPP return in this county last year? City Services & Operations City employees are working to serve you, as always. When Will I Get My Exchanged Item? With your returned item, please include the return document included with your order. Merchandise must be unworn, in original condition and with tags attached (shoes must be in their original box). Ensure that your Product complies with the Return Conditions and this Policy.2. How Do I Return Something? Orlando City Hall and other city administrative buildings are closed to the public. You must also present your original purchase receipt. Traditionally, glues have been derived from natural products such as animal hides, but synthetic formulas have also become very common. Glue Store is Australia's leading House Of Brands. Instructions. You can check your Glue Store Credit Balance by logging on to your account. Here at Glue Store, we believe that online shopping should be an easy, hassle-free and enjoyable experience. Once returned items are received, we will thoroughly inspect the item and process the return within 3 business days. Inventory is sold and received continuously throughout the day; therefore, the quantity shown may not be available when you get to the store. How to return: Fill out the form below and include with your package. We recommend that you check Glue Store’s current Terms and Conditions, before making any purchase. If a Product is found to be faulty, you will be provided with a repair, replacement, refund or online store credit on the faulty Product. Name and location 8. All returns must be accompanied by an approved returns form (available from our website). FREE Shipping over $50 | Click & Collect Now For Christmas, Are you a Glue rewards member? Purchases made in-store at Glue Store may only be returned in-store. Despite these exclusions, Glue Store will accept returns for items under these exclusions that are determined to be faulty under our Faulty Products section below as required in accordance with Australian Consumer law. Products that have been permanently discounted from the full retail price are only eligible for exchange or return for Glue Store credit, provided that the Products meet the Return Conditions. Please include the following information: Name: Date of Purchase: Order #: Reason for return: Request for exchange: (please include size). Returns. *By completing this form you're signing up to receive our emails and can unsubscribe at any time. Glue Store will not offer a repair, exchange, credit note or refund of any Product where fault or damage has been caused by the incorrect wearing of, or incorrect caring for, the Product. Mail-in Rebate is in the form of merchandise credit check, valid in-store only. For the Holiday's our return policy is extended! In addition to meeting the Return Conditions as above, please note that if you paid for your item(s) using a debit or credit card and are seeking a refund, the same cardholder and the same credit or debit card used for your original purchase are required as your refund will be processed in the same manner as original payment. Merchandise must be unworn, in original condition and with tags attached (shoes must be in their original box). What Can I Do? Rob Johnstone: Unless you used hide glue on the joints, there is no solvent that will break down the glue in a joint. From time-to-time products might have promotional pricing for a limited time (for example Click Frenzy or Black Friday). If you have changed your mind on these Products, Glue Store may offer you an exchange, Glue Store credit or a refund, provided that the Return Conditions are satisfied and subject to Glue Store’s discretion on a case by case basis. No return delivery charges will be incurred if you elect to return your item in-store. Re-attach your sole with confidence because unlike other shoe glues, Shoe-Fix's shoe glue creates a flexible bond unaffected by heat, cold or moisture. The best way to give Gorilla Glue a long shelf life is to properly store it and seal it. For questions regarding a return or exchange please contact our return department via email at Hello. If you are entitled to a refund, your refund will be returned in the same manner as the original payment method. 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